Security Deposit Refund Policy
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Security Deposit Refund Policy – Najmat Arizona Rent A Car
1. General Policy
At Najmat Arizona Rent A Car, we operate with full transparency.
The security deposit is a temporary hold (not a charge) placed on the customer’s credit card, and it is automatically released once all post-rental checks are cleared.
2. Refund Timeline
The deposit is released within 30 days from the vehicle’s return date.
The actual appearance of the funds in the customer’s account depends on the issuing bank’s policy, and delays caused by the bank are beyond our control.
3. Possible Deductions
The following may be deducted from the deposit (if applicable):
Salik (toll charges) as per the official RTA report.
Traffic fines incurred during the rental period.
Vehicle damages, if any, supported by a technical report from the certified garage.
A detailed breakdown with proof is always shared with the customer before any deductions.
4. Communication & Follow-Up
An official proof of deposit release is shared with the customer via WhatsApp or email once the process is complete.
For inquiries, please contact:
📞 +971501454888
📧 info@arizonarentacar.ae
5. Disclaimer
The bank that issued the credit card controls the timing of the refund.
Once Najmat Arizona has released the hold, the company holds no control over the banking timelines.